Small business tech support

    Tech help when you need it. Your network, managed.

    A friendly tech partner for small businesses that don't have an IT person. Get real answers when something's not working, keep your network and devices in order, and get straight advice on the tools you use. All for one flat monthly price.

    A help line, a network manager, and an advisor.

    Practical, plain-English tech support from someone who picks up the phone.

    Your tech help line
    A real person to reach when something won't work: email, logins, printers, new devices. No ticket-system runaround.
    Your network, managed
    Wi-Fi, router, firewall, and printers kept configured, current, and documented so they stop being a mystery.
    Technology guidance
    Straight answers on what to buy, keep, or drop, plus a simple tech plan as your business grows.

    Flat monthly plans. No hourly surprises.

    Pick the plan that fits your business. Priced per business, billed monthly, cancel with 30 days' notice.

    Starter

    Network management and a help line for a small business.

    Ideal for
    Small businesses
    Monthly
    $300/mo
    billed monthly
    • Your network managed: Wi-Fi, router, firewall, and printers
    • 2 hours of support time each month. Phone calls, remote sessions, and hands-on device work all count
    • A real person to call, no ticket-system runaround
    • Everyday troubleshooting: email, logins, updates, devices
    • Technology and buying guidance
    MOST POPULAR

    Team

    Network, apps, and devices handled for a growing team.

    Ideal for
    Small to medium businesses
    Monthly
    $800/mo
    billed monthly
    • Everything in Starter, plus:
    • App setup and rollout: Microsoft 365, Google Workspace, and the tools you run on
    • Devices commissioned and decommissioned: new machines set up, old ones wiped and retired
    • User onboarding and offboarding: accounts, access, and email
    • Priority response when something is down
    • 5 hours of support time each month. Phone calls, remote sessions, and hands-on device work all count

    Custom

    Larger teams, multiple locations, or special requirements.

    Ideal for
    Medium to large businesses
    Pricing
    Custom
    scoped to your business
    • Everything in Team, sized to your business
    • Multi-location and remote team support
    • Scheduled on-site time
    • Documented network and device inventory
    • Scoped together in a free consultation

    Included hours cover all the time we spend on your account: phone calls, remote sessions, and hands-on work on your devices and network.

    LOOKING FOR AI?

    AI automations, implementation, and training are their own service.

    Tech support keeps things running. Our AI work sets your team up to save real hours: workflows automated, tools implemented, and hands-on training so it sticks.

    What's in, and what's not.

    Honest scope up front means no awkward conversations later. Here's exactly where we help, and the few things we point you to a specialist for.

    Included in your plan

    The everyday tech help your business needs.

    • Help line and everyday troubleshooting
    • Network management: Wi-Fi, router, firewall, printers
    • App setup, user onboarding, and device setup
    • Technology and software guidance
    • Buying advice: you purchase on your own account

    Referred to a specialist

    Real needs, just outside what we do. We'll connect you with a trusted pro.

    • Cybersecurity and monitoring
      Threat monitoring, incident response, and pen testing are a specialized field. We'll refer a security pro.
    • Reselling hardware
      You buy devices directly: lower cost, no markup.
    • Formal compliance certification
      HIPAA and SOC 2 audits go through a specialist.

    Up and running in about a week.

    STEP 01

    Free tech chat

    A short call about how you work and where tech slows you down. No obligation.

    STEP 02

    Plan and agreement

    We recommend a plan, put scope in writing, and you sign a simple agreement.

    STEP 03

    Get connected

    We document your network, set up access, and give you one easy place to reach us.

    STEP 04

    Help on tap

    Call when you need us. We keep the network tidy in the background.

    Let's find where tech is costing you time.

    A 20-minute chat tells you what's worth fixing and what it'd cost to hand it off. Worst case, you learn something.